Returns and refunds

If what you receive isn't what we promised, we'll put it right.

When we replace or refund

• The product is damaged, spoiled or not what you ordered.
• The product isn't pure or genuine as described on our site.
• Your parcel was lost in transit.

Message us within 7 days of delivery with your order number and a photo. We'll send a replacement, or refund you in full if you prefer.

What we can't take back

Because these are food products, we can't accept returns of opened packs for change of mind. Unopened, sealed packs can be returned within 7 days of delivery. You pay the return postage, and we refund the product price once the pack reaches us.

How refunds are paid

• Online payments are refunded to the same UPI, card or bank account within 5 to 7 working days of approval.
• Cash on delivery orders are refunded by UPI or bank transfer to an account you give us.

Cancelling an order

You can cancel any time before we hand the parcel to the courier. Contact us and we'll refund online payments in full.